What are the phone and fax numbers for LRW Cutting Tools, Inc.?
Tel: 602.269.1775
Outside Arizona, Call: 877.845.7940
Fax: 602.269.0542
Who do we contact for Technical Assistance?
Richard Windsor, Director of Operations
Richard@lrwtool.com
Who do we contact for Quotes, Expedite Requests, and Customer Service?
Sandra Cadriel, Production Controller
Sandra@lrwtool.com
Who do we contact for Accounts Payable/Receivable?
Amy Parks, Director Admin/Finance
Amy@lrwtool.com
If an uncoated, standard tool is in stock, how long will it take to coat it?
Approximately 7-10 business days
Are all of LRW Cutting Tools, Inc. tools manufactured in the USA?
Yes
Does LRW Cutting Tools, Inc. re-condition tools?
Yes, based on specific criteria
What are the benefits of CNC re-conditioning over manual re-conditioning?
Tools re-conditioned on CNC machines will exhibit superior quality and surface finish, as
well as improved tool performance.
What type of machines does LRW Cutting Tools, Inc. utilize?
All manufacturing and reconditioning is done on CNC Grinding Machines only, no manual
grinds
What are the hours I can call for Technical Support or if I need to place an order?
Our order desks are open from 8:00 am to 4:30 pm Arizona time, Monday through Friday.
The same holds true for Technical Support
What service do you use to ship orders?
United Parcel Service is our standard shipper. If you require a different method of shipment,
please let us know. Charges will vary depending on your choice of service.
What if the product I order is not in stock?
LRW Cutting Tools, Inc. strives to make sure that any standard end mill listed in our catalog
is in stock. However, if the item ordered is not in stock at the time of your order, it will be
placed on backorder for approximately 1 to 1-1/2 weeks with your permission.
Do you ship to International locations?
We can ship international but due to the varying shipping costs and customs regulations, all
international orders are handled personally by phone. We do not process international orders
online.
Does LRW Cutting Tools, Inc. have a minimum order?
There is no minimum order quantity or dollar amount on stock catalog items.
A minimum quantity order may be required on specials, determined at time of quote.
How do I get to LRW Cutting Tools, Inc.?
LRW Cutting Tools, Inc.
1735 N. 28th Avenue
Suite 1
Phoenix, AZ 85009
